FAQs
We try and answer all the questions you might have about Peach Go
Features
- Can I preview files?
- Does Cape Check & Go replace Cape Advanced TV, Cape Creation Automation, Cape Validation or any other solution from Cape.io?
- How long can the message I send along with my files be?
- How will I know that files I have sent have been downloaded?
- What are ‘Personal Workspaces’ and ‘Projects’?
Security
- Can I set a password for transfers?
- Do I need to sign up to use Cape Check & Go?
- Do we look at your files?
- Do you scan for viruses or other malware?
- When the link to the files has expired do the files get removed too?
Technical
Compliance
- Can I share Compliance results?
- Does a Compliance check pass guarantee final approval?
- Does Compliance check against the CAP Code (Non-Broadcast Code) or just the BCAP Code?
- Does Compliance support master video files only?
- Does the storage limit apply to all content uploaded to Cape Check & Go, or just Compliance?
Troubleshooting
- Can I create an account in Cape Check & Go?
- How do I see previous transfers I’ve received?
- Why am I not getting any emails from Cape Check & Go?
- Why can’t I view files that have been sent to me?
- Why didn’t the recipient receive the download email?